Servicing:
A hazardous condition may result if a heater is used
that has been modified or is not functioning properly.
When the heater is working properly:
• The flame is contained within the heater.
• The flame is essentially blue.
• There is no strong disagreeable odor, eye
burning or other physical discomfort.
• There is no smoke or soot internal or external
to the heater.
• There is no unplanned or unexplained
shutdown of the heater.
• There is no Flashback.
• There are no excessive popping noises during
operation.
• There is no diminished and uneven emitter
glow.
The parts list shows the heater as it was constructed.
Do not use a heater, which is different from that shown.
In this regard, only the cylinder connections and
regulator supplied with the heater. Do not use
alternative parts. For this heater the regulator is set for
11.0” water column outlet pressure. If there is any
uncertainty about the regulator setting, have it checked.
A heater that is not working properly must be repaired,
but only by a trained, experienced service person.
Contact the factory for the service center nearest you.
Instructions for Ordering Parts:
All parts orders must show heater model number,
item number, part number, and description. We
recommend that only parts supplied by the
manufacture be used on this unit. A locally
purchased part may appear to be identical,
although in reality it might endanger the heater or
the persons operating the heater.
The heater should be serviced only by a trained,
experienced service person. Read the section on
“Servicing” before ordering parts.
For parts orders, contact us at
TEL: 1-800-251-0001 FAX: 1-800-321-0552
ENERCO / MR. HEATER
4560 W. 160
th
St., CLEVELAND, OHIO 44135
Warranty:
Warranty information may be obtained at
TEL: 1-800-251-0001 FAX: 1-800-321-0552
You may obtain in-warranty or out-of-warranty service
by returning the heater postage prepaid to:
ENERCO / MR. HEATER
4560 W. 160
th
St., CLEVELAND, OHIO 44135
In-warranty products returned to the service
department will be repaired with no change for either
parts or labor and will be returned to you freight
prepaid. Please include a brief statement indicating:
• Problem for repair
• Date of purchase
• Place of purchase
• Serial Number
• Proof of purchase.
Out-of-warranty products returned to the service
department will be repaired with a charge for parts and
labor and will be returned to you freight collect.
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